Delete Your Account

1. How to Delete Your Account

Player accounts

Player account deletion is done inside the Athlete’s POV Player App:

1. Open the Player App and log in to the account you want to delete.
2. Go to Profile.
3. Choose Delete Account.
4. Read the warning and choose Delete to confirm.

Partner accounts

Partner account deletion is done inside the Athlete’s POV Partner App:

1. Open the Partner App and log in to the account you want to delete.
2. Go to Profile.
3. Choose Delete Partner Account.
4. Read the warning and choose Confirm Delete.

After confirmation you are signed out and returned to the login screen. Your login no longer works.

2. What Happens When You Delete

Anonymized and disabled

• Your account identity information — such as name, email address, phone number, and login credentials — is anonymized and disabled.
• Your login sessions are revoked, so the account can no longer be used.

Venues are unlisted (Partner accounts)

Venues belonging to a Partner account are unlisted so they can no longer be discovered or booked. Venue, slot, and booking history is not physically erased as part of this step.

Records that may be retained

Historical records such as bookings, transactions, settlements, disputes, reviews, and audit records may be retained where necessary for financial, operational, audit, security, or dispute purposes.

3. If You Cannot Access the App

If you cannot log in to delete your account yourself — for example, you lost access to your email address — contact our support team and we will help you:

Please write from your registered email address and include the phone number or email linked to your Player or Partner account so we can verify ownership before taking action.